VeridianLabs Ltd (Companies House No. 17254564, ICO Registration ZC163624) is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.
1. Who We Are
VeridianLabs Ltd, registered at 46 Cherwell Road, Bolton, BL5 3TX. You can contact us at info@veridianlabs.co.uk.
2. Information We Collect
When you place an order, we collect your name, delivery address, email address, and order details. Payment is processed securely by our third-party payment provider; we do not store your full payment or banking details ourselves.
3. How We Use Your Information
We use your information to process and fulfil orders, communicate with you about your order, comply with legal and accounting obligations, and improve our website and service.
4. Legal Basis for Processing
We process your personal data on the basis of contractual necessity (to fulfil your order) and legitimate business interest (to operate and improve our service).
5. Data Sharing
We share your information only with third parties necessary to fulfil your order, such as our payment processor and delivery courier. We do not sell your personal data to third parties.
6. Data Retention
We retain order and customer information for as long as necessary to comply with our legal and tax obligations, typically up to 6 years.
7. Your Rights
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to or restrict our processing of it. To exercise any of these rights, contact us at info@veridianlabs.co.uk.
8. Cookies
Please see our separate Cookie Policy for details on how we use cookies on this website.
9. Complaints
If you have concerns about how we handle your data, you can contact the Information Commissioner’s Office (ICO) at ico.org.uk.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.